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May 2009 (20)

29May
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Comcast Business Services: what do you want to know?

In figuring out what to write for my very first post, I decided to step back and ask myself “What am I trying to accomplish?” First and foremost, I’d like the blog to be relevant and interesting - something you’d...

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27May
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A New Day is Dawning

Not too long ago I sat down with Multichannel News, one of our leading industry trade publications, and chatted about our efforts to provide more Hispanic/Latino content for our customers. Given time constraints, I couldn’t cover everything we’re doing, so...

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26May
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Elvis has left the Spectrum

We announced in the fall of 2008 that this would be the year of the Spectrum (2009). The arena has a rich tradition and history in Philadelphia. Not only was it the home of the Philadelphia Flyers and Philadelphia 76ers,...

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22May
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Police Blotter, On Demand

We’re all concerned about what happens in our communities, whether it be good or bad. That’s why people organize neighborhood watches, keep an eye on things, and talk to one another. Now you there is another way to stay alert...

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21May
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Behind the scenes with Ben and Shaq

A Comcast Voices operative was able to snag a couple moments of Shaq and Ben Stein’s time recently. Since they were handcuffed to each other at the time it was easy to ask them both a couple of very...

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20May
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Comcast DVR Tip: Don't miss the ending of your show

Tonight is the second part of American Idol’s season finale, and this season Idol fans have been noticing something: live TV shows sometimes run longer than they are scheduled for (this has also impacted Fringe viewers, since when Idol ran...

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19May
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The Comcast Customer Experience: working everyday to improve

Where does the time go? Since I moved to Philly back in October 2007, we have been working on several fronts to change and improve the customer experience. It’s early, but we hope the improvements we’re seeing in our internal...

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19May
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ESPNU and ESPN360.com added to Comcast's lineup: more sports on demand, online and on TV

It seems like it is sports season here on Comcast Voices. First the NFL Network announcement, and now a little something more for all the sports fans out there. Today, Comcast and ESPN are announcing that ESPNU will be added...

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19May
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Comcast and NFL Reach Long-Term Agreement

Good news football fans! Comcast and the NFL Network announced today that they have reached a long-term agreement for Comcast to carry the network for its Digital Classic customers. The agreement meets the right balance between value and distribution for...

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15May
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An interview with Ralph Roberts, Part 3

This is the third, and final, installment of our interview with Comcast founder Ralph Roberts (check out the first and second parts before you watch this one for the full interview). In this video Ralph and I talk about...

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14May
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Comcast Spectacor: an introduction

Many people don’t realize that Comcast is in a joint partnership with Comcast-Spectacor, the division of Comcast that owns the Philadelphia 76ers basketball team and the Philadelphia Flyers hockey team. These teams provide terrific content for our customers in the...

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13May
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Security Scene: Shred it, shred it good

Receipts, tax returns, credit card and bank statements. Once these documents would pile up on your desk until, after a few weeks (or months), you had to decide: do I keep this piece of paper or do I shred...

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12May
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DTV Transition: 30 days to go

Fade to black. We’re all familiar with that phrase, and if you have watched any movies or tv shows in your life you’ve seen it: at the end of an episode everything is resolved and the picture fades to black,...

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11May
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Do you make appointments to watch TV?

If you’re anything like me, time is tight! I have a very hard time scheduling my life around a particular program on television – much less getting to my son’s soccer game before the final whistle. Sure, I have my...

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08May
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An interview with Ralph Roberts, Part 2

Check out the second part in our three part interview with Comcast founder Ralph Roberts (here's the first part). In this segment we chat about how Comcast has been able to keep that family business feel, and the finer...

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07May
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Get your Green Day fix On Demand

If anyone’s counting, it’s been almost five years since a new Green Day album has been released, and I’ve been waiting for a follow-up. Their last effort “American Idiot,” was hailed as their comeback album and went on to win...

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06May
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Fancast.com, go ahead and watch your favorite television online

One of our main goals at Comcast Interactive Media (CIM) is to build great cross-platform Web sites that complement Comcast’s core offering; to help you access your favorite entertainment content. The concept for Fancast is simple. We aim to...

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05May
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Comcast Center gets the gold

The word green brings a number of things to mind: Kermit the Frog, the Phillie Phanatic, and nowadays it evokes the burgeoning environmental movement. One thing that doesn’t spring to mind is: a skyscraper. The Comcast Center might just change...

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04May
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A Twitterful Year

Once upon time in, what seems to be a galaxy far far away, a small team here at Comcast set out on a mission to assist our customers where ever they were on the Internet. This small team sought to...

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01May
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Going “All-Digital” – Tons more HD and a Faster Internet

There was a lot of discussion yesterday on our first quarter 2009 earnings call about Comcast’s “All-Digital” project. We generally refer to this program as “Project Cavalry.” You might be wondering exactly what it is. Project Cavalry is our plan...

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