In figuring out what to write for my very first post, I decided to step back and ask myself “What am I trying to accomplish?” First and foremost, I’d like the blog to be relevant and interesting - something you’d...

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Not too long ago I sat down with Multichannel News, one of our leading industry trade publications, and chatted about our efforts to provide more Hispanic/Latino content for our customers. Given time constraints, I couldn’t cover everything we’re doing, so...

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We announced in the fall of 2008 that this would be the year of the Spectrum (2009). The arena has a rich tradition and history in Philadelphia. Not only was it the home of the Philadelphia Flyers and Philadelphia 76ers,...

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We’re all concerned about what happens in our communities, whether it be good or bad. That’s why people organize neighborhood watches, keep an eye on things, and talk to one another. Now you there is another way to stay alert...

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A Comcast Voices operative was able to snag a couple moments of Shaq and Ben Stein’s time recently. Since they were handcuffed to each other at the time it was easy to ask them both a couple of very...

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Tonight is the second part of American Idol’s season finale, and this season Idol fans have been noticing something: live TV shows sometimes run longer than they are scheduled for (this has also impacted Fringe viewers, since when Idol ran...

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Where does the time go? Since I moved to Philly back in October 2007, we have been working on several fronts to change and improve the customer experience. It’s early, but we hope the improvements we’re seeing in our internal...

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It seems like it is sports season here on Comcast Voices. First the NFL Network announcement, and now a little something more for all the sports fans out there. Today, Comcast and ESPN are announcing that ESPNU will be added...

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Good news football fans! Comcast and the NFL Network announced today that they have reached a long-term agreement for Comcast to carry the network for its Digital Classic customers. The agreement meets the right balance between value and distribution for...

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This is the third, and final, installment of our interview with Comcast founder Ralph Roberts (check out the first and second parts before you watch this one for the full interview). In this video Ralph and I talk about...

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Many people don’t realize that Comcast is in a joint partnership with Comcast-Spectacor, the division of Comcast that owns the Philadelphia 76ers basketball team and the Philadelphia Flyers hockey team. These teams provide terrific content for our customers in the...

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Receipts, tax returns, credit card and bank statements. Once these documents would pile up on your desk until, after a few weeks (or months), you had to decide: do I keep this piece of paper or do I shred...

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Fade to black. We’re all familiar with that phrase, and if you have watched any movies or tv shows in your life you’ve seen it: at the end of an episode everything is resolved and the picture fades to black,...

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If you’re anything like me, time is tight! I have a very hard time scheduling my life around a particular program on television – much less getting to my son’s soccer game before the final whistle. Sure, I have my...

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Check out the second part in our three part interview with Comcast founder Ralph Roberts (here's the first part). In this segment we chat about how Comcast has been able to keep that family business feel, and the finer...

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If anyone’s counting, it’s been almost five years since a new Green Day album has been released, and I’ve been waiting for a follow-up. Their last effort “American Idiot,” was hailed as their comeback album and went on to win...

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One of our main goals at Comcast Interactive Media (CIM) is to build great cross-platform Web sites that complement Comcast’s core offering; to help you access your favorite entertainment content. The concept for Fancast is simple. We aim to...

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The word green brings a number of things to mind: Kermit the Frog, the Phillie Phanatic, and nowadays it evokes the burgeoning environmental movement. One thing that doesn’t spring to mind is: a skyscraper. The Comcast Center might just change...

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Once upon time in, what seems to be a galaxy far far away, a small team here at Comcast set out on a mission to assist our customers where ever they were on the Internet. This small team sought to...

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There was a lot of discussion yesterday on our first quarter 2009 earnings call about Comcast’s “All-Digital” project. We generally refer to this program as “Project Cavalry.” You might be wondering exactly what it is. Project Cavalry is our plan...

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