Norton Security Suite available at no additional cost to High-Speed Data customers

Great free product

I will be glad to recieve this protection.

I am glad to have norton security.

I am glad to work with Comcast

I like Norton. Great! I will be glad to have this protection.

just got my computer and was told norton was the best one to go with.

My computer needs protection from viruses. Was told this was a good way to go to restore what went out on my computer and to protect it.

yes ithink norton is one of the best protection you could have

Comcast and Norton have served us well

I like norton

looking forward to norton security

Getting comcast high speed internet and ty specials is great quality plus getting now a free antivirus makes is even greater Awesome!

We love comcast high speed internet.

i love comcast internet runs great for me and i think its great they offer norton security with the package,

would not be with out it GREAT

I look forward to having norton protection

Good program to have.

Have used comcast many years.

looking forward to norton security

Its great too have.Comcast has awsome deals good service with high speed internet.Wow thanks Comcast.

Really like Norton Security Suite.

Will try and see

cool stuff

nice that you offer Norton for free

I use norton on all our 5 computers. GREAT

i found out that you get norton security free with your comcast.

I've used Norton for many years and consider it the best. Great that Comcast offers it.

This is aGreatSERVICE I Feel Free!!

I had Norton and it is a very gd security ty

I just found out too after having Comcast 4yrs. Now that i have it, it's great!

I just found out that I could get Norton anti virus free thru comcast.

comcast gives me peace of mind

Just found out about Comcast after three years that Norton came with it. Love your products.

This is GREAT!

Melchor Delgado

can't wait for peace of mind

this works great thanks.
vinny d

this is great!

I have Norton Security Suite installed on 3 computers at home. 1 Desktop and 2 laptops. They installed easy and have been running without any problems for about 6 months now. I had Norton 360 until it expired and found out about Comcast free Norton Security Suite. It saved me about 60 bucks. I tried to restore a computer to a restore point it would not work, I had to turn off tamper protection on Norton to run restore, then turned it back on after restoring to a restore point.. I had to search the web for hours, but finially found this out. Just wanted to share this tip.

i'm installing for the first time. i hope it is as great as i hear it is

no problems with norton

I installed Norton from Comcast a few days ago. While I think it is a great product, I will have to un-install it because it won't let my computer do anything. I have to restart my computer every time I want to use my computer, which is annoying when I have .doc up that I need to refer to for work. I think I will only install this again when I think I have a problem, then I will un-install it again. The product is wonderful - but I need to use my computer, so bye bye Norton!

I think it is great that Comcast offers this free anti-virus protection, but why is it not more broadly announced? I certainly could have saved money before being told this by my computer technician.

I'm installing Norton tonight, I hope I like it as well as you do.
Josie Richey

product is great

I have been using Comcast's Norton suite for about three months on our Toshiba notebook (Intel Core Duo 2Ghz, 3GB RAM, Win 7 Home Premium.) about two weeks ago, when Norton would run any feature (scans, updates, etc.) the system would slow to a crawl, becoming unusable. I have uninstalled and reinstalled twice, hoping for a software glitch to get worked out--but no improvement. Currently all other software runs fine, until Norton runs, and it essentially shuts down the computer. Has anyone else had this experience recently? Any suggestions?

this product is great. I like it for my internet security

Norton is the best

I have been using norton for the last three years on 5 of my home computers. It has been the best program of all the software for protection i have ever used. Where you all are getting that it has slowed down your computer is very odd to me. I have installed it on so many customer repaired computers that i have removed virus from (McAfee being the worst at letting things through by the way) i have lost count. At least 75% of the comuters that i have to remove virus/malware from have McAfee installed on them. I am so glad that comcast got away from them. For all the people out there that are saying norton slows down there computer to a crawl, you must have something going on other than norton or your still running some old P4 W\256megs of ram or something. Norton should be running at 6 megs mem and 1-2% cpu a min or two after start up. If its not then you have some other problem going on and should not blame the product. My farther to me to think before you speak. Think about what going on there be cause there are millions of norton users that don't have these problems. Either figure out whats wrong or toss you 486dx2-66 or P4.

Great product. Reinstalling it on my new computer.

norton lives up to its name over the rest.

I like this service. I don't need worry about having a disc to upload.

I recently purchased a new computer. I did not want to take it on-line without a security program already set up. My computer came with free Norton Anti-virus available to laod before going online for a limited time. I already had Norton on my old computer through Comcast. How do I get my Norton Comcast back & will it casue problems because Norton is on my new comuter?

I have tried other antivirus and was not satified heard from friends this one is good and I am thankful it is free to comcast customers. Wish had known about this sooner. RC

hello,
so I can download Norton Security Suite?
Where do I go to do so, huh?
cgman0007

I have just moved to Windows 7 and everything worked fine accept NORTON is not
on my computer and needs to be installed.

thanks for this web site

great site

Hello I really love this web site thank you!

My computer is very slow its got to much unwanted files it told me yesterday that my Ram is very slow.can you help me.

free Norton virus protection with comcast.net is good deal hard to beat

Would like to have this free norton I here its a great product.

I was told that Norton security suite is available for me free as a Comcast Highspeed customer. Is this true

Used the McAfee product provided by Comcast until forced to remove McAfee and install Norton. McAfee was a dream compared to this insult. Despite changing all scan settings to 'manual', Norton invokes a full scan ten minutes after resuming from standby or hibernation (Win XP Pro, SP3, 2 GB RAM, 2.8 GHz clock speed -- same as when McAfee was installed). Norton usurps the PC and I cannot use it productively for about 40 minutes. THAT is unacceptable. Comcast's solution: reinstall Norton. That's not the solution as the same thing happens on another identical PC. The solution is to deinstall Norton, then use Norton's removal tool to wipe out any remaining traces, then turn on Windows firewall and then download and insall Microsoft Security Essentials. I finally did this today. Should have done it much sooner. FREE antivirus-antispam-antispyware with real time protection and real time updates. It integrates perfectly with the PC and I'm getting the processing power I paid for. As an IT professional, I should have known better.

I THINK YOUR WEBSITE IS EXELLENT!!!!

Dear Comcast,

Bite the bullet and get rid of Norton. It is in your best interest. You are a very good company, listen to your coustomers!

sincerely,

Mark Lamb

When I got my new computer, they did not install Norton and I need it for my back up files.
Thanks

PLEASE bring back McAfee. Everything I read below here is true and more.
1) Installed Norton, system performance dropped like a rock. It IS a pig.
2) First time in memory my system got a virus was within weeks of switching to Norton. "AV Security Suite" malware invaded. I cannot recall EVER getting a virus that my anti-virus didn't catch and remove. Is this a coincidence? I don't think so.
3) Scrubbed the virus (manually, thanks, Norton), tried to re-install damaged Norton, system won't boot. Works fine once Norton is removed.
4) To their credit, Norton support has spent hours and hours on my machine but they are unable to make it work - including trying NIS vs N360. Their recommendation? Re-image the operating system.
5) Op system repair didn't fix the problem, went on to a complete op system re-image. At this point I have completely wiped out my system (backing up files, of course), reinstalled FRESH SQUEAKY CLEAN XP with SP3 and Norton STILL cannot make it work. The system will not boot once Norton is installed. Again, works fine once Norton is removed.
I have now wasted DAYS of my life on this issue and still do not have a working system. I am now waiting 24-48 hours for the next-level Norton technician to contact me, at which point I expect I'll waste another day or two. Meanwhile, I am down (on that system - this corporate laptop with McAfee on it works fine!)
The switch from McAfee was a very very VERY bad thing. Bad, bad, bad Comcast. Reverse the curse.

I have install norton, when we have received the notification from comcast. Since then ,my computer became slow. i have 3 computers at home and all of them operate same way. it is not matter of memory or speed since the 3 computers have different configurations. i did not have this problems with mcfee. I think norton is a piece of carbage.big mistake from comcast, expected better treatment.
all my 3 computers are slow, and clearly this is from norton.

After I installed Norton, I could no longer burn CDs/DVDs. When I try to burn a CD/DVD, I get the following message: "There is no disc in the drive. Please insert a writable disc." I know this is Norton causing the problem. Today I deleted Norton and then tried burning a CD. Worked perfectly. I reinstalled Norton just to see what would happen, and of course, I get the error message again. For some reason, Norton is blocking my CD/DVD drive. I've been on the phone/chat with Symantec support for an hour now, and they cannot fix the problem. I'd like to keep Norton because it's free from Comcast, but I need to burn CDs/DVDs. Can someone help me? Is there a way to fix this problem?

I have a virus and I would like to know if comcast can help me to get rid of it.

Since I have downloaded Norton Security through Comcast, my computer restore feature does not work. Is there a fix for this?

I'll try see what happen....

I WILL LIKE TO HAVE NORTON

Wow, going from McAfee to Norton was the worst thing that's ever happened to my computer--I've compared notes with everyone in the office, and most have the same problems--system errors, crashes, weird registry errors, lock-ups. All problems disappear on uninstall. Have followed all FAQ's Sorry Comast, you screwed the customers with this one.

I don't think it was a Norton problem, I have CA the #1 rated Virus program in the country. And I had my Emails hacked here a few days ago.

Yep, Norton still stinks. I had it many years ago and it was a pig. Now that comcast has stopped the free Mcafee updates, I changed over. Luckily it is a good deal better than it used to be. Don't know if the virus protection is up to snuff or not--have not had any problems yet. I do use other software like Malware bytes, etc, to do a scan from time to time.

The one big problem is that the darned software keeps wanting me to backup. I have it set to manual, so it should not be pestering me, but there it is, a big red "x" in the lower corner of my screen. How do you get that to go away permanently?

I uninstalled the Comcast version of Norton after having two viruses that sent mass emails from my Yahoo account within 2 months of their switch from McAfee. Who knows what other information was stolen from my computer. The Comcast/Norton bundle is worthless and does not keep you protected. McAfee worked just fine. I'm guessing Comcast saved some money by switching to Norton and put its customers at risk. I installed the Microsoft Security Essentials and that seems to work fine, and it is free. The Comcast/Norton security risks makes both companies look bad. I just wish there was another cable company in our city that I could switch to.

I reluctantly removed McAfee and installed Norton Security Suite at the last possible switchover date. I say "reluctantly" because I've had nothing but problems with Norton in the past. And, this release hasn't changed my view that Norton is the most bloated, poorly written, resource hog that I've ever dealt with! I immediately had problems downloading comcast emails. It kept failing due to timeout errors. And, the ccsvchst.exe would consume 100% of my cpu almost all the time. It would take 3 minutes to start and stop Firefox!!! And the ccsvchst.exe process was generating about 300-800 page faults PER SECOND and using up to 170MB of RAM! My computer became literally unusable... instead, it's sole use seemed to be for Norton to run Norton and not give me any CPU time to do anything! And, the freaking downloads of the virus definition database!!! Are you kidding me?!?! It downloads the entire database at least daily and does incremental downloads EVERY THREE MINUTES!!!! Get a clue Norton! We want to use our computers too, they're not just for you! I spent about 3 weeks researching the net for solutions. I changed reg entries, removed unneeded processes and software, changed my firefox settings to use less memory, etc. NOTHING worked. I can't tell you how much I hate Norton's software. I was about to go buy a new computer with much more RAM and CPU power, but I said, "This is B.S. I'm not going to buy a new computer when this one was working fine before Norton." So, I uninstalled Norton Security Suite and went with similar free software by Avast Antivirus and Comodo firewall. It was like night and day. Now my machine screams again and has no problems. Norton is the biggest piece of crap I've ever used. Hopefully, Comcast will wise up to this fact soon.

I have been tring to download and install the free Norton Security Suite for Comcast customers because Mcaffe expire I keep getting error messages

trying to subcribe to free norton security suite

I am looking forward to installing Norton I've had McAfee so long that although I never had any problems it's still nice to try a change and hopefully it works as well as McAfee.

I installed the Norton Security System on my computer in mid-May. I have had nothing but problems with my computer since. Have called Comcast on 3 occasions. They seem to help, but the problems always came back. Slow, slow, slow along with doing other crazy things with AOL. Yesterday, I uninstalled Norton and dowloaded Microsoft Security Essentials and my computer is now running like it should. I think Comcast made a big mistake in changing from McAfee to Norton

I just removed the Norton Security Suite offered free by Comcast, and installed the free Microsoft Security Essentials. I 'upgraded' from Mcafee about 4 months ago and since then my Outlook, MS office, IE, and computer in general has slowed to a crawl, has locked up occasionally, and when using left click in explorer the system hung up due to error dumps and Dr Watson.. Norton seems to use a lot of resources, CPU, Physical Mem and VMem. I’ve tweaked many of the settings, turned off what the program allows me the change. I’ve turned off many of the context handlers in shell view to correct the left click issues which did not help. I ran McAfee removal tool with no performance changes. Removing Norton with the Symantic removal tool solved all the aforementioned problems and got me back to where I was prior to Comcast’s Mcafee and Norton . I, like many, have an older puter with limited resources and I can’t afford to upgrade at this time. Comcast needs to get on board if they are going to offer these products.

I've been running the new Norton Suite for about 2 months now. I've NEVER had more issues with viruses and spyware/adware. I browse the same sites I did before, but can barely keep my machine running. I've been an IT Support professional for about 15 years and feel like I know how to keep my machine "safe".

I think I'm going to pay for something else. McAfee was adequate protection. I don't feel I'm getting any value out of the free Comcast Norton Suite. I did like that the McAfee added some value to my high priced Comcast ISP service.

I purchased Norton 360 about 1 1/2 years ago. Has worked great for me. I am happy comcast has replaced McAffee with it. Thanks Comcast.

I switched from a paying Norton Security suite to this one so that all my computers were on the same program. What a mistake. The program constantly turns itself off. Windows alert tells me it is off, I click to reactivate it, Norton says it is reactivated and a minute later the windws program pops up again saying it is down. They had some Indians support working on it for a day and they could do nothing. I can tell it's not working because the computer is so slow. When the Indian support guys could not find a solution they said they would call me back. They did one day, but they called me at 1AM!!! I am so disgusted. Now at the Comcast help desk now and for the last 20 minutes it has been going through a support test that basically has my whole computer frozen. The paying program worked fine. This is a DISASTER!!!n Now all I get is a chat line after it runs. Ugh!

As an aside, I DETEST dealing wiht Indian support. No matter what program it is for, hey always call you in the middiel of the night, never apologize, tell you they are taking care of it and you never hear from them again. I think they must get paid by clikcing off the most # of people they have helped so they lie and say they have helped you when in reality they have left you hanging. It is nerve racking

good