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August 2010 (17)

31Aug
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Get Ready for Some Football On Your TV and PC

Are you ready for some football?!!! We sure are, especially since we've now entered the sports fan's calendar version of the NFL RedZone - less than 20 days until the official start of the NFL season! Now that we have...

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30Aug
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Security Scene: Back to school password rules

It's that time of year again, back to school and for a lot of that means we'll be setting up new login accounts to use the Internet and communicate with our friends and teachers. Pop Quiz! Did you know what...

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27Aug
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Catch Up On Emmy Nominated Programming with Comcast On Demand

This Sunday I have a date (with my couch and slippers) to watch the 62nd Primetime Emmy Awards. It is my time to get a glimpse of who everyone is wearing, and of course root for my favorite shows and...

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26Aug
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Intern on the Street: Emmy Edition

With summer coming to an end and students gearing up to go back to school, there is one last summer party to attend, the Primetime Emmy Awards! With over 30 Emmy nominated shows On Demand, you can pick your...

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25Aug
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High-Speed Internet Troubleshooting 101: Of modems and routers

Recently I had to go out of town, leaving my wife and dog home alone for the first time since we got married and moved into our home together. Before I left, we talked about different things that could happen...

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24Aug
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DNSSEC Updates

Back in February we announced the start of our production network trial of DNSSEC, a technology which adds security to DNS (the telephone book for the Internet). Since that time our trials have gone very well, and the pace of...

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23Aug
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Comcast Named to the 2010 LATINA Style 50 places to work

Less than a month away from the beginning of Hispanic Heritage Month, I am thrilled that Comcast has yet again been named as one of the 50 Best Companies for Latinas to work for In the U.S. by LATINA Style...

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20Aug
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Interns on the Street: Fall TV Edition

Although summer has flown by, it’s hard to believe that the start of fall is just around the corner. We have a lot to look forward to with back-to-school shopping and the return of our favorite TV shows! To...

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19Aug
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FCC Comment Cycle Closes on Comcast NBCU Joint Venture

Today, more than seven months after filing our Applications and Public Interest Statement on the Comcast/GE joint venture relating to NBCU Universal, the formal comment period on the FCC’s review of the transaction has concluded. We filed our Public Interest...

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19Aug
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A Conversation with Hiawatha Bray

Recently I had the chance to sit down with Hiawatha Bray, technology and business columnist at the Boston Globe, for the first in a series of video interviews with industry experts. These conversations are focused on general industry trends,...

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17Aug
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Viewers Gear Up for Fall Primetime TV

With the new fall television season heating up, we just released the results of our second annual “TV Pulse Survey.” With so many great new and returning shows, it is no surprise that the survey showed 80 percent of...

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13Aug
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BlogHer '10 iPad winner

Just last weekend we were at BlogHer talking with bloggers and taking entrants for our iPad giveaway. Yesterday we had the drawing (check out the drawing in the video above), and the lucky winner is: Lynnae McCoy of http://www.freelancehomeschoolmom.com,...

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12Aug
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BlogHer '10 - What A Ride

This past weekend I had my first official business trip for Comcast. I was invited to sit in the Comcast booth we set up at BlogHer’10, in New York City. Summing up the experience in one word, I would say...

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09Aug
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Comcast's New Blockbuster Marketing Partnership

Comcast recently began a two-part marketing agreement with Blockbuster that will bring our customers discounted access to Blockbuster’s 95,000 movie titles and TV shows though a “by-mail” monthly rental service, and will give us the opportunity to market our triple...

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06Aug
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We're at BlogHer '10

Hello from BlogHer ‘10. This marks two firsts for Comcast Voices: our first visit to the conference and my first post! Today Scott McNulty, Melissa Mendoza from our Digital Care team, Alana Davis from our video and On Demand team...

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05Aug
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Steve Hackley and the Customer Guarantee

Recently I hit the road, video cameras in tow, to chat with some folks out in the real world. On my first stop I sat down with Steve Hackley, our SVP of the Greater Boston Region and Comcast Voices...

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03Aug
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Improving Customer Service through technology

People often ask me what exactly my job here at Comcast is. I reply that I’m the Vice President of Business and Technical Solutions for Customer Experience and their next question is, “OK, what does a Vice President of Business...

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