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Jay Opperman

I grew up, as I like to say, a river rat in Dubuque, Iowa on the Big Mississippi. As a kid, I spent my summer days at our cabin and on the river in Northeast Iowa, camping on sandbars, fishing, and water skiing.

At Comcast, I develop and implement customer security strategies, products, and services for Comcast's High Speed Internet, Digital Voice, and Video offerings. I also oversee policy and operations for Customer Security Assurance (CSA), a dedicated team responding to real time online security and safety threats.

In my spare time, I love being outdoors, camping, fishing, boating and my hobbies include doing my own home remodeling, and a little wood working on the side.

I have a Bachelors Degree in Electronic Engineering from Devry Institute of Technology in Chicago and a Masters Degree in Computer Science from Illinois Institute of Technology.

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Jay Opperman (19)

06Dec
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Avoid the Cyber Scrooges and Shop Safely Online

Posted by Jay Opperman, Senior Director of Security and Privacy, in Security and Privacy
The holiday shopping season is already in full gear and everyone is hustling and bustling to get their gifts purchased. I personally love this time of year and like many other people, I like to shop online because it's convenient...

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19Oct
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National Cyber Security Awareness Month Spotlights Safe Internet Practices For All Users

Posted by Jay Opperman, Senior Director of Security and Privacy, in Security and Privacy
I had the opportunity to participate in two milestone events earlier this month in Michigan, both focused on security and privacy on the Internet. The Michigan Cyber Summit 2011 was selected as the launch site to kick off National Cyber...

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02Jun
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Comcast Launches New Internet Safety Services

Posted by Jay Opperman, Senior Director of Security and Privacy, in Security and Privacy
For the past several years, Congress has passed resolutions designating June as Internet Safety Month. So this year, I'm excited to announce Comcast is supporting Internet safety awareness efforts by launching the next generation of our online protection program, which...

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02Mar
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Phishing 101

Posted by Jay Opperman, Senior Director of Security and Privacy, in Security and Privacy
So you've probably heard of the term phishing, not to be confused with fishing (obviously my favorite sport), but how many people know how to recognize a phishing scam and how not to get caught on the hook? Get it...hook?...

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13Dec
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'Tis the Season to Shop Safely

Posted by Jay Opperman, Senior Director of Security and Privacy, in Security and Privacy
If you're anything like me, these last few weeks of December can be quite busy with trying to complete things before the end of the year and doing final touches in preparation for the holidays...including shopping for gifts. Today...

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01Oct
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UPDATE - Security Scene Part II: Constant Guard Rolls Out Nationally

Posted by Jay Opperman, Senior Director of Security and Privacy, in Online Services
Yesterday, we announced we were taking our Constant Guard Bot Detection and Notification service nationally. As the nation's largest ISP, we have a responsibility to protect our customers from online threats, and this is yet another step we've taken in...

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30Sep
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Security Scene: Constant Guard Rolls Out Nationally

Posted by Jay Opperman, Senior Director of Security and Privacy, in Security and Privacy
Our Constant Guard service (introduced in October 2009) is the result of a multi-year effort to create a comprehensive approach to protect our customers from increasingly sophisticated online security threats. One of the most pressing threats has to do with...

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30Aug
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Security Scene: Back to school password rules

Posted by Jay Opperman, Senior Director of Security and Privacy, in Security and Privacy
It's that time of year again, back to school and for a lot of that means we'll be setting up new login accounts to use the Internet and communicate with our friends and teachers. Pop Quiz! Did you know what...

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18Feb
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Secure Backup & Share: sharing your memories and keeping them safe

Posted by Jay Opperman, Senior Director of Security and Privacy, in Product News
Backing up your important files is one of those things that most people know they should do, and yet never get around to doing (just like flossing!). Even if you have a good backup routine in place, chances are you’re...

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15Feb
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Bots and Botnets

Posted by Jay Opperman, Senior Director of Security and Privacy, in Security and Privacy
In today’s Washington Post, journalist Ellen Nakashima writes that the number of bot-infected computers continues to increase, especially overseas. Bots are a serious problem. Hackers can use them to take over computers and “robotically” instruct them to send spam or...

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